The Illinois Department of Children and Family Services (DCFS) maintains a stated mission of protecting children who are victims of abuse or neglect. DCFS receives thousands of calls each year from citizens reporting child neglect or abuse, and it starts an investigation into each allegation within 24 hours. 

Many calls come from family members who are directly affected as well as outside witnesses. Some cases involve teachers or other individuals who believe abuse or neglect may have occurred. If you are being investigated by DCFS, it is critical to secure legal representation from a skilled defense attorney who can protect your rights, and, if necessary, appeal the findings of a DCFS report. 

Here are the steps included in the DCFS investigation process: